Security Update Support Period

Mavis Technologies Ltd is committed to keeping your device secure for as long as you use it. This page explains how long we will provide security updates for our connected products.

Defined support period

Mavis Technologies Ltd will provide security updates for the Viaro and Itero Smart Glasses and the Smart Case for a minimum of 5 years from the date the product is first supplied (the date of purchase). This is the minimum period; we may provide updates for longer.

If we extend this support period, we will publish the new period on this page as soon as we are able to. We will not shorten the support period after it has been published.

How updates are delivered

Security updates are delivered automatically over the internet while your device is connected. You do not need to take any action to receive them. Updates improve the security and performance of your device and may add new features.

Reporting a security issue

If you believe you have found a security issue with a Mavis product, please see our Vulnerability Disclosure Policy for how to report it and what to expect from us.

This information is published free of charge and in English, in accordance with the Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.